Find Answers

These are the most common questions that help you faster to get your answers without having to be in touch with us, Quality Transport Service is willing to help you in all your needs regarding tours and transfers in Punta Cana, visit our home page to book your Airport transfers and Excursions in Punta Cana

FAQS (QTS) Transportation Services

3. How do I book transportation services?

You only have to scroll down a little in our home page to see the booking form, follow instructions in just 3 simple steps for your reservation to be process, and an email confirmation will be sent to you automatically.

4. What is the cancellation policy for transportation services?

You can cancel any time unless 2 hrs before pick-ups. After this time, as it would be last minute, the company has an operational cost, and unfortunately we have to leave the charge already done in advance

5. How can I pay for the transportation services?

You can pay with card or your PayPal account, requesting our payment link you will receive an invoice from PayPal, also you can pay cash on pick-ups.

6. What is the pick-up and drop-off process for the transportation services?

The day of the service, your driver will show up at your pickup location with your name on a paper, and he will take you to your drop off place applied on your reservation.

8. Is luggage storage?

All our vehicles have trunks, when making your reservation you can see the capacity of passengers and luggage for each type of vehicle.

9. Are there any restrictions on the types of items that can be transported?

We have no restrictions on items carried by passengers, but nevertheless, you are the only responsible for any forbidden items carried by you. The unloading company of any article, substance, etc. that could cause any situation with the law.

10. Are there any discounts or promotions currently available?

We manage great offers by seasons, such as COMBOS on excursions’ and $30 gift for transfers, we suggest you to subscribe to our newsletter to be up-to-date with this amazing offers 

6. How will I know where to meet the driver at the airport?

The airport is regularly very congested at the time of your flight. Look for the sign with our company logo and/or your name. One of our representatives will meet you and take you to your vehicle. Just as it can be the same driver. As soon as you have your luggage, always walk towards the exit next to the parking lots. There will be a lot more people waiting for other passengers, so I would really appreciate it if you contact me if you have any difficulty finding us. Let us emphasize that people at the airport always pretend to be friendly and that they are helping you, and even say that they do not know us to try to sell other services. That is why it is so important that you contact us if there is any mishap

Tours

1. What types of tours are available?

We manage all kind of tours and excursions in Punta CAna such as adventures tours, full day city tours, full day beach and boat tours, cultural tours, ecological tours, extreme tours Etc:

3. What is the cancellation policy for tours?

You cancel free of charge till 12hrs before pick up time, after this time a 50% will be charge as operation cost and the place taken for you instead of another customer.

5. How can I pay for the tour?

For most of the tours you can pay cash or credit card, once you finish the booking you may pick your best option, note that we use PayPal as our payment processor.

6. What is the physical difficulty level of the tours?

Depending on the tour you are booking, they all have different rules, so once you are making your reservation you will be able to see the itinerary and rules of each excursion.

8. What kind of transportation is used on the tours?

It depends on the tour you are going to do, this can be an open big truck, bus, or van.

What happen if the weather is bad and the excursion can not go on?

If there is a bad weather which mean the excursion can not go on, so we proceed to change the day, and in case you have not the time available or just want not to do it any longer, then we just cancel it, and start to refund the full payment made previously.

Whether you’re looking for a Punta Cana taxi to take you to the airport, a shuttle service to transport you to your hotel, or a private car to explore the city, we have a wide range of options to suit your needs.

Our Punta Cana transportation services are perfect for both individuals and groups, and we offer competitive rates to make sure you get the best value for your money.

Our Punta Cana taxi service is available 24/7, and our drivers are always punctual and courteous.

We understand that traveling can be stressful, and that’s why we strive to make your Punta Cana transportation experience as smooth and hassle-free as possible.

We also offer special services for disabled travelers, and we are happy to accommodate any special requests you may have.

Book your Punta Cana transportation today! and experience the difference with us.

Whether you’re visiting for business or pleasure, we are committed to making sure your trip is a success. Contact us for more information and to make a reservation.